Claims

You can count on support from your local Southern Trust agent and our team of professional claims specialists for help. We will quickly review your claim walk you through every step of the way.

How to report a claim:

File Online

Enter basic information about your claim. A Claims Representative will contact you for further information. It's that simple!

Report A Claim

Contact Your Agent

Contact your Southern Trust Agent to start your claim. Your trusted local agent is experienced with the claims process and is there to help.

Find Your Agent

Call Us

If you are unable to reach your Agent, contact us. We’re here to assist and guide you during unexpected events.

Phone Menu Options

Roadside Assistance: Option 1

Glass or Windshield Repair: Option 2

Report New Claim: Option 3

Track Existing Claim: Option 4

Understanding The Claims Process

We will call you right awayWe will call you within 24 business hours of submitting your claim. We will ask you about the details of your loss and explain your policy coverage and the claims process, including options for obtaining an estimate for the damage to your vehicle.
We will assess your lossWe will review your policy coverage and assess your loss as quickly and fairly as possible.
Estimate and paymentWe will review any repair costs or estimates with you, and issue payment if applicable.